FAQs
Here are some frequently asked questions that you may find helpful.
Placing an order with us is simple and convenient. Once you’ve selected all your items, go to your cart and click on the checkout button. Enter your shipping address and payment information and confirm your purchase. You’ll receive an order confirmation via email with all the relevant details.
Our shipping options:
- Standard Delivery: $9
- Express Delivery: $19
Additionally, we offer free shipping on orders over $149. Simply select your preferred delivery method at checkout to see the applicable charges.
You can track your order using the tracking information provided in the confirmation email. If you do not receive the tracking email for any reason, please contact our customer support team.
Shipping services usually deliver within 3-10 business days, depending on your location and the shipping method selected. For more details on delivery times, please visit our Shipping Information page.
Please refer to our Returns and Refunds section for detailed information on our policies and procedures. For any issues with delivered products, please contact our support team for assistance.
We accept payments via credit card (Visa, Mastercard, American Express etc.), Paypal.
No, you do not need a prescription for over-the-counter (OTC) medications available at our online pharmacy. We stock a wide range of non-prescription products to address various health concerns. You can explore our full selection by visiting the Shop by Category page on our website.
If you need personalized guidance, we offer free expert consultations—simply fill out the consultation form to get started.
We prioritize your safety and adhere to strict guidelines to ensure the highest standards of quality and security. Our pharmacy follows all regulatory requirements to provide safe and effective over-the-counter (OTC) medications.
We use secure payment systems to protect your personal information and offer clear instructions for the proper use of our products. If you have any concerns or need further information, please don’t hesitate to contact our customer support team.
In the context of over-the-counter (OTC) drugs, “generic” refers to a medication that is equivalent to a brand-name drug in terms of dosage, safety, effectiveness and intended use.
Generic medications must meet the same quality standards, ensuring they are as safe and effective as their branded versions. They provide a cost-effective alternative while maintaining the same therapeutic benefits.
Still Have a Question?
If you cannot find answer to your question in our FAQ section, you can always contact us via email ask@ajantastore.com or by using the contact form . We will answer to you shortly!